Conditions of Use

General terms and conditions with customer information

Table of Contents

1. Scope of application
2. Conclusion of contract
3. Right of revocation
4. prices and payment conditions
5. Terms of delivery and delivery
6. Retention of title
7. Liability for Defects (Warranty)
8. Applicable law
9. Information on online dispute settlement

1) Scope of application

1.1 These General Terms and Conditions (hereinafter referred to as "General Terms and Conditions") of Stefan Reif-Beck, acting under "Retrogamecollectorheaven" (hereinafter referred to as "Seller") shall apply to all contracts for the supply of goods which a consumer or entrepreneur (hereinafter "Customer") The seller with regard to the goods presented by the seller in his online shop. This is without prejudice to the inclusion of the customer's own conditions, unless otherwise agreed.

1.2 Consumers within the meaning of these General Terms and Conditions shall be any natural person who enters into a legal transaction for purposes which are predominantly not attributable to their commercial or self-employed activities. Entrepreneurs within the meaning of these General Terms and Conditions is a natural or legal person or a legal person who is acting in the course of a legal transaction in the exercise of his commercial or independent professional activity.

2) Conclusion of contract

2.1 The product descriptions contained in the seller's online shop are not binding offers from the seller, but serve as a binding offer by the customer.

2.2 The customer can submit the offer via the online order form integrated into the seller's online shop. After placing the selected goods in the virtual shopping cart and having completed the electronic ordering process, the customer places a legally binding contract offer with respect to the goods contained in the shopping basket by clicking on the button closing the order process.

2.3 The seller can accept the offer of the customer within five days,

(Fax or e-mail), in which case the receipt of the order confirmation by the customer is decisive, or
By delivering the ordered goods to the customer, whereby the access of the goods to the customer is decisive, or
By requesting the customer for payment after submitting his order.
If several of the above alternatives are present, the contract comes into force at the time when one of the above alternatives occurs first. The deadline for the acceptance of the offer begins on the day after the submission of the offer by the customer and ends with the expiry of the fifth day following the submission of the offer. If the seller does not accept the offer of the customer within the aforementioned deadline, this shall be considered a rejection of the offer with the result that the customer is no longer bound to his consent.

2.4 When submitting an offer via the seller's online order form, the seller saves the contract text and sends it to the customer in text form (eg e-mail, fax or letter) after sending his order together with these terms. In addition, the contract text is archived on the website of the seller and can be accessed free of charge by the customer via his password-protected customer account, indicating the corresponding login data, provided that the customer has created a customer account in the seller's online shop before sending his order.

2.5 Prior to binding the order via the seller's online order form, the customer can recognize possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, by means of which the display on the screen is enlarged. The user can correct his / her entries within the scope of the electronic ordering process via the usual keyboard and mouse functions until he / she clicks the button closing the ordering process.

2.6 Only the German language is available for the conclusion of the contract.

2.7 Order processing and contacting are generally carried out by e-mail and automated order processing. The customer has to ensure that the e-mail address specified by him for order processing is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or by third parties commissioned by the order processing department can be sent.

2.8 In the case of an order of data carriers which are not suitable for minors (FSK or USK-18 articles), the customer confirms, by submitting the order, that he has reached the legally required minimum age and undertakes to ensure, That either he or an adult person authorized by him may accept the goods.

3) Right of revocation

3.1 Consumers are generally entitled to a right of revocation.

3.2 Further information on the right of revocation can be found in the seller's revocation instruction.

4) Prices and terms of payment

4.1 Unless otherwise stated in the product description of the Seller, the prices quoted are total prices. Value added tax is reported, unless the goods are subject to the tax on the difference pursuant to § 25a UStG. If applicable additional shipping and shipping costs are indicated separately in the respective product description.

4.2 In the case of deliveries to countries outside the European Union, additional costs may arise in a particular case which are not the responsibility of the seller and which must be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (for example, transfer fees, exchange rate fees) or import taxes (eg duties). Such costs may also arise in respect of the transfer of money even if the delivery is not made to a country outside the European Union but the customer makes the payment from a country outside the European Union.

4.3 The possibility of payment will be communicated to the customer in the seller's online shop.

4.4 If prepayment has been agreed by bank transfer, the payment is due immediately after conclusion of the contract, provided that the parties have not agreed on a later due date.

4.5 In the case of payment by means of a payment method offered by PayPal, payment processing takes place via the payment service provider PayPal (Europe) S.à r.l. Et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), subject to the PayPal Terms of Service, can be viewed at / Useragreement-full or - if the customer does not have a PayPal account - under the conditions of payments without PayPal account, can be viewed at Full

5) Delivery and shipping conditions

5.1 The goods shall be delivered by the dispatch route to the delivery address indicated by the customer, unless otherwise agreed. When processing the transaction, the delivery address given in the order processing of the seller is decisive.

5.2 If the transport company returns the delivered goods to the seller, since delivery to the customer was not possible, the customer bears the costs for unsuccessful dispatch. This does not apply if the customer exercises his right of revocation effectively if he is not responsible for the circumstance which led to the impossibility of the delivery or if he was temporarily prevented from accepting the offered service, The performance had announced a reasonable time in advance.

5.3 Self-collection is not possible for logistical reasons.

6) Proprietary reservation

If the seller is in advance, he retains title to the delivered goods until full payment of the purchase price owed.

7) Liability for Defects (Warranty)

7.1 If the purchase item is defective, the provisions of the statutory liability for defects shall apply.

7.2 By way of derogation, the limitation period for claims for warranties of used goods shall be one year from delivery of the goods to the customer. However, the reduction of the limitation period to one year does not apply

For items which have been used for a building in accordance with their usual use and which have caused their defect,
For damages resulting from injury to life, body or health which are based on an intentional or negligent breach of duty on the part of the seller or an intentional or negligent breach of duty by a legal representative or vicarious agent of the seller,
For other damages which are caused by an intentional or grossly negligent breach of duty on the part of the seller or by intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the user;
In the event that the Seller has maliciously concealed the defect.

7.3 The customer is requested to complain to the supplier of delivered goods with obvious transport damages and to inform the seller thereof. If the customer does not comply with this, this has no effect on his legal or contractual claims for defects.

8) Applicable law

For all legal relations of the parties, the law of the Federal Republic of Germany applies to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice is valid only in so far as the protection afforded by mandatory provisions of the law of the country in which the consumer has his habitual residence is not withdrawn.

9) Information on online dispute resolution

The EU Commission provides an online dispute resolution platform at the following link:

This platform serves as a point of departure for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

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